Frequently asked questions
Can I make a loan payment without coming into the store?
Yes! We are now able to accept payments for all transactions!
How do I make a mobile payment?
First you need get in contact with us. You can call or text our store at 229-247-2722 and let us know you need to make a payment(you can also make a reuest by clicking the chat box on the bottom right hand corner of our website). When making the request, pease have your loan or ticket number on hand so we can find you in our system. Once we have have your ticket we can see how much the payment is, and we will send you a link via text message to make the payment.
Is there a fee to make a mobile payment?
No. There is no extra fees for making the payment online. The only extra fees that may occur is if your loan has rolled past the 5-day grace period after the maturity date.
Will I get an updated ticket?
Yes, however the updated ticket will be kept in our store and you will need to come by with your ID. Once we verify your ID we will let you have the updated ticket.
Can someone else pickup my updated ticket?
Unfortunately our store policy is that only the person's who name on the ticket can recieve it.
Can I completely pay off my loan or layaway with a mobile payment?
No, to keep items in our store they need to be under pawn contract. However We will allow cusotmers to lower the principal of their loan so there will be minimal due when they do come to redeem.
Can I use a credit card to pay on my pawn?
No, we can only accept debit cards on payments on any pawn loans.